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Reservation Q&A
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What’s the time of checking in/ out?Check-in time: After 15:00 Check-out time: Before 10:00 To protect the environment, bedding sets and towels will not be replaced daily and room will be vacuumed daily.
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Is there parking space available? Any certain area for bicycle?Yes, we have a huge parking space at the front. We also have indoor bicycle parking. With all day security camera makes everyone satisfied.
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How can I have pick up from airport and harbor to the place?1.Round trip for personalized tourist. 2.Pick up for reservation more than 4 people. Not for returning .
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Is that ok we have extra resident then the reservation size? Even we can sleep on the floorTo protect the right for all the resident and service quality. Extra resident is not allowed. Please clarify the number of visitor(Adult/ children and infant ). Service will not be provided once the number is more than capability.
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It there an insurance foe the B&B?Yes, With Fubon for commercial general liability insurance with amount of 24 million TWD.
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My pet is in well behaved and will keep clean and quite. Is that ok to bring them in?Pets are not allowed to enter the building. We have cage outside of the building to settle them in the cage .
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Is the host live with us? Is there any emergency contact at night?Host live with costumers, if there’s no one in the lobby please call 0937-997053( 24 hours on call).
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Is there no bottled water provided in the building?Water machine on the first floor have boiled water. Please feel free to have it. Mugs are on the left. Please clean it and put it back to the brown basket on the left of the sink for the next user.
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Is there a free breakfast?Breakfast will be provided from Apr. 01 to Aug. 31 Breakfast will not be served from Sept. 01 to Mar. 31 due to less customer. Pre- orders are available.
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Is that ok we rent the entire building?Yes, Please contact us with the information below. Mobile: : 0937-997053 LINE@ : @hotel999
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Is toiletries available?Sofnon Tsaio shampoo, shower cream, hand sterilizer, mini soap, tooth brush set, towel. Razer, cotton swab, dental floss and shower hat available in staircase. Combs and bath towel not available.
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Price for private KTV/ Mahjong room?Mahjong table and KTV machine available 800 NTD per hour, reservation required.
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Is there convenient store nearby?7-11 5 minutes of scooter.
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Curfew time?Customer for none entire rental, please lower your voice after 10 pm and do not disturb other resident.
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Is smoking allowed in the building?There are ashtray at plant pot outside of first floor. Please do not throw ashes and cigarette butt out of it.
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Are slippers required in the buildingSlippers are required in the building. Shoes can be places in the shoe cabinet on the left of the entrance door. Indoor slippers are available on your right after entering. Non-disposable slippers are also provided. Feel free to bring your own if needed.
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How to use access card?Key will be place in the door. 2 access card for each room. Electricity will be provide after the card inserted into the socket in the room. If you access card missing. 300 NTD will be charged. Door will be locked after it is closed. Please remember always to bring your card with you. Main entrance will be closed if the young butler is not in the first floor.
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Is there an all day security camera?For the safety reason, there are cameras in public area. Please do not proceed reservation If you care about it. Camera will not be turned off even the rental of the entire building. Content will be secured.
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Notice for free towelsTowels are for residents inhouse usage only. Please do not bring them out. Also, due the the precious water resources in Penghu, bath towel will not be provided.
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Notice for luggage storageWe have independent luggage storage available, please ask young butler for help.
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Notice for washing machineWashing machine locates next to the stairs of 4F. To make sure the living quality, available hours will be 09:00-21:00. Do not leave your laundry for too long. There will be 12 hangers in each room. If you need more hanger please go to young butler for more.
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Notice for spin dryerLocates at balcony out side of 4F. After put wet clothes in the machine. Red lock need to be activated before start.
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Notice for fishermen1.Access card can be accessed to fishing tackled room. Only large fridge available for fishermen. Please see young butler if there is not enough space. 2.If Asa and Antarctic shrimp is consumed, record it and let us know when you leave. 3.Please clean the asa bucket in the sink at the back. Do not bring it into the room mat cause smell.
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